Sampathi Rao Raj Kumar

Welcome to my Professional Portfolio

I am unwavering, meticulous, and highly competent in the IT Industry. I have a consistent record of delivering results-driven work with a proven ability to implement my work in an organized manner for 9+ years of my successful career.

Expertise:

My expertise includes: IT Support | End-User Support | LAN Troubleshooting | Network Configuration | Firewall Maintenance | SAP ERP Support | System Security | Access Control Installation & Programming | CCTV Installation | Active Directory Management | Citrix Workspace | OS Troubleshooting | Hardware Installation | Data Backup | System Administration | IT Asset Management I have in-depth knowledge of management ethics and possess effective communication skills. I am a team player with strong organizational, logical, and problem-solving abilities.

Professional Journey:

I have had the privilege of working with large-scale organizations such as Asian Paints Ltd and M/s. Greenmark Developers. My expertise in IT support, troubleshooting, and system management has helped streamline operations and improve efficiency. My strong analytical, problem-solving, and coordination skills have been instrumental in my success. I possess strong influencing and negotiation abilities, along with the capability to think innovatively and generate new solutions.

Key Strengths:

  • Expert in IT support and end-user troubleshooting.
  • Led successful SAP ERP support and maintenance projects.
  • Implemented system security measures and firewall configurations.
  • Optimized network connectivity and reduced LAN troubleshooting time.
  • Installed and maintained CCTV and access control systems.
  • Configured and managed Active Directory and Citrix Workspace.
  • Ensured proper data backup and IT asset tracking.
  • Managed procurement of IT equipment and networking materials.
  • Delivered training and support for end users on IT systems.
  • Streamlined telephone systems and communication infrastructure.

Career Growth & Achievements:

I began my career as a **Trainee** and have risen to the role of **Systems - Executive** at a reputed company. My dedication and hard work have earned me multiple accolades and recognitions for my performance. Some of my key achievements include:

  • Successfully implemented SAP ERP support, improving efficiency in procurement, stores, and sales.
  • Reduced system downtime by 30% through proactive IT maintenance and troubleshooting.
  • Optimized IT asset management, reducing mismanagement by 20%.
  • Resolved 95% of user issues related to attendance systems.
  • Enhanced network security and firewall maintenance to ensure system protection.
  • Improved IT infrastructure efficiency by streamlining telephone systems and network installations.

Vision and Dedication:

Armed with a multitude of competencies and hands-on experience, I am confident in carrying forward any organization's vision & objectives with dedication and professionalism.

This portfolio serves as a testament to my unwavering commitment to excellence in the IT industry. I look forward to contributing my expertise and skills to future opportunities while continuously improving and staying ahead of technological advancements.

Sampathi Rao Raj Kumar

Nick Name: Rajkumar

Email: sampathiraorajkumar@gmail.com

Mobile: +91 8686891039, 7013040648

Location: H-No: 12-43/1/A, Manjeera Nagar, Beeramguda, Ameenpur, Sangareddy

My Skills

Having worked within the industry for over 9+ Years, I have developed a wide range of skills that would meet and exceed the expectations for the role.

I would relish the opportunity to bring this level of success to your company. If you would like to get in touch to discuss my application and arrange an interview, you can contact me.

AREAS OF EXPERTISE


98%
97%
94%
92%
96%
99%

Well versed with


98%
93%
95%
80%
90%
94%

Language Skill

Language is absolutely central to your learning: without it, you cannot make sense or communicate your understanding of a subject.

  • English
  • Hindi
  • Telugu

My Exprience

9+ Years Exprience

Above and beyond my experience and capabilities I have been commended for my high level of interpersonal skills and my naturally engaging personality. My motivations include learning new things, the challenge of meeting the needs of an organisation, and ensuring high-quality outcomes.

Asian Paints Ltd

As Systems - Executive

Asian Paints Ltd
Aug’2022 – Till Date



Key Result Areas:

  • Providing end-user IT support for systems and applications.
  • Maintaining and troubleshooting SAP ERP systems related to procurement, stores, sales, and accounting.
  • Managing IT assets and ensuring proper inventory tracking.
  • Supporting and maintaining attendance systems such as ESSL, SOLUS, and SCRUM.
  • Installing and maintaining CCTV systems and access control solutions.
  • Troubleshooting LAN connectivity issues and IP address management.
  • Installing and configuring telephone systems, including Matrix EPABX.
  • Supporting firewall maintenance (Fortigate, Palo Alto) and security configurations.
  • Assisting with Active Directory management for user accounts and system security.
  • Ensuring proper system installations and troubleshooting of operating systems.
  • Configuring and maintaining Citrix Workspace for remote access.
  • Providing troubleshooting support for MS Office, Teams, One Drive, and SharePoint.
  • Performing system backups and ensuring proper data protection procedures.
  • Managing printer, scanner, and label printer installations and configurations.
  • Coordinating the procurement of IT equipment and spares.
  • Coordinating AMC (Annual Maintenance Contract) follow-ups for computers and devices.
  • Handling new hardware installations and system upgrades.
  • Performing preventive computer maintenance to ensure optimal system performance.
  • Managing IT inventory, including the procurement of networking materials.
  • Troubleshooting and resolving software-related issues for end users.
  • Ensuring proper documentation and logbook maintenance for IT activities.
  • Providing training and support for end users on system usage and troubleshooting.
  • Assisting in setting up and maintaining RF modems and Wi-Fi access points.
  • Managing system security, including user maintenance (creation, password reset, and deactivation).
  • Supporting installation and configuration of new telephone connections.



Greenmark developers

As System Administrator

M/s. Greenmark Developers
Jul’2021 – Aug’2022


Enliven-Solutions

As Technical Support Manager

M/s. Enliven Solutions
May’2015 – May’2021





ACHIEVEMENTS:

  • Successfully implemented SAP ERP support, improving system efficiency for procurement, stores, and sales.
  • Reduced system downtime by 30% through proactive maintenance and troubleshooting.
  • Efficiently managed IT asset tracking, reducing asset mismanagement by 20%.
  • Contributed to the smooth functioning of attendance systems by resolving 95% of user issues.
  • Streamlined telephone systems and network installations, improving communication efficiency.
  • Played a key role in the setup and maintenance of CCTV and access control systems.
  • Enhanced network connectivity and reduced LAN troubleshooting time by 25%.
  • Led the installation and configuration of fire alarm systems, ensuring safety standards were met.
  • Have completed all the tasks/targets within the given time frame.
  • Got appreciation and accolades from clients/customers and received promotions along with an increment based on excellent performance.



Education

My Educational Background

Govt-Polytechnic-Sangareddy

Diploma in Electrical & Electronics Engineering

NTUH (Govt. Polytechnic Sangareddy)

in 2015

Training & Certifications:

  • Completed basic training in Fortigate and Palo Alto firewalls.
  • Attended a workshop on SAP ERP troubleshooting and support.
  • Training on IT asset management and procurement processes.
  • Completed course on Active Directory management and user support.
  • Participated in hands-on training for Matrix EPABX telephone system maintenance.
  • Certification in preventive computer maintenance and troubleshooting.



Contact Me

Lets Keep In Touch

  • Address

    H-No: 12-43/1/A, Manjeera Nagar, Beeramguda, Ameenpur, Sangareddy.

  • Mobile number

    +91 8686891039, 7013040648

  • Email address

    sampathiraorajkumar@gmail.com

  • Social profiles

Leave me a message

My Resume

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately.

Sampathi Rao Raj Kumar

Download My Resume